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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Сравнение на Smartsupp срещу Liveagent

Features Liveagent Smartsupp
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
Smartsupp offers ticketing in plan for $18/agent/month.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Smartsupp offers Live Chat in plan for $18/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Smartsupp doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service.
Smartsupp doesn't offer Self-Service.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Smartsupp doesn't offer a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Smartsupp doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Smartsupp doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Smartsupp doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Smartsupp doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Smartsupp doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Smartsupp doesn't offer automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Smartsupp offers API functions in plan for $18/agent/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Smartsupp doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Smartsupp doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Smartsupp doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
Smartsupp offers unlimited websites in plan for $18/agent/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
Smartsupp offers unlimited chat buttons in plan for $18/agent/month.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Smartsupp offers unlimited tickets/mails in plan for $18/agent/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Smartsupp doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
Smartsupp offers unlimited 24/7 support in plan for $18/agent/month.
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Безплатен трансфер на данни!

Свържете се с нашите специалисти по поддръжка и обсъдете прехвърлянето по всяко време! Ние ще се погрижим за всичките ви данни безплатно. Междувременно вие можете да си почивате докато сте готови да използвате новия си LiveAgent акаунт.

Искате да направите прехвърлянето сами?

LiveAgent преглага плъгини за прехвърляне на данни за help desk пролижения и в момента работим по такъв за Smartsupp. Очаквайте повече информация.

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Какви данни мога да прехвърля от Smartsupp?

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Хора

Прехвърлете сътрудници, администратори, крайни потребители и клиенти с лекота.

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Запитвания

Прехвърлете запитвания, прикачени файлове, потребителски полета и полета към запитванията.

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Тагове

Прехвърлете всички отдели и тагове за запитвания.

Готови ли сте да се прехвърлите от Smartsupp към LiveAgent?

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Клиентско обслужване на най-високо ниво

Облужване от сътрудниците ни 24/7. На линия сме винаги когато ви трябваме.

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Пълно help desk приложение

Полезни инструменти, над 175 функционалности и над 40 интеграции. Имаме всичко, от което се нуждаете.

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Изберете език

Изберете един от 43 различни превода. LiveAgent също така поддържа промяна на езика на допълнителните функции и прозорци.

Мигриране на данните си от Smartsupp днес

LiveAgent е най-рецензираният и #1 класиран помощ бюро софтуер за SMB през 2019 и 2020. Присъединете се към компании като Huawei, BMW, Yamaha и Oxford University, за да осигурите поддръжка от световна класа на вашите клиенти.

Ticket

Ticket

For small businesses and professional marketers

$15/mo
Ticket

Ticket+Chat

For medium-sized businesses and professional agencies

$29/mo

Ще бъдете в добри ръце!

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FAQ

Как можете да мигрирате от Smartsupp към LiveAgent?

Сайтът ни използва бисквитки. Ако останете, приемаме, че сте съгласни да използваме бисквитки, както е описано в политиката за поверителност и бисквитки.

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